The Contact List
from Hell
Let me just say up front that I am not a tech savvy person. Android, iPhone…. I don’t really care. I do, however, rank my laptop and my smartphone right up there with my prescription glasses as top productivity tools necessary to do my job and communicate with others.
Recently my company built a new app for small businesses called EasyGrouper and they asked us all to install it on our phones. “You’ll love it! It will be a great help to you when you are out of the office,” my boss told me.
So I added it to my list of “Things to Do Someday when I actually finish my Real Work”. I placed this slightly behind submit my timesheets and update my profile on LinkedIn.
Usually I wait until I really need something to get motivated to try it. And then it happened. I was notified of a family emergency on my way to a customer location and couldn’t reach my colleague Jim to tell him that I was not going to be able to meet him there. I pulled over and scanned quickly through my contact list on my smartphone and found:
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Home
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Jack
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JACK.
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Jack P
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Jai
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Jim
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Julie
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Julie Friend
I never put in last names, just initials, so I had no idea who the three Jack’s or two Julie’s were but I spotted Jim’s number and called right away. Unfortunately, that Jim was the handyman I fired last year after he spilled paint down the driveway and left it there. It was an uncomfortable call.
I dug out the employee spreadsheet that I printed sometime just after I joined the company two years prior and found Jim’s office number but not his cell phone. I called the office main number but our receptionist was out to lunch. Perfect. Great.
Then it dawned on me. I needed access to a current employee directory – I needed EasyGrouper. Just after getting my feverish child home from school and sending my colleague a note of apology explaining my absence, I installed EasyGrouper. It was embarrassingly simple.
Now, at my fingertips, separated from my convoluted personal list, is the contact information of everyone I work with. First name, last name, work phone, cell phone and email. And all I did was download the app.
Next week I am going to update my personal contact list. Right after I organize my desk.
(To learn more about the tool that helped me get organized, go to EasyGrouper.)
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